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Thread: E-tickets
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Old Aug 8, 2004 | 8:41 am
  #4  
number_6
Original Member
25 Years on Site
 
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
AA has been issuing e-tickets on participating Oneworld carriers for many months now (at least 6). I think only QF/BA/CX/AA are participating, know for a fact IB is now (had to get paper ticket due to one IB sector). While e-tickets are wonderful, be sure to keep your e-ticket receipt (usually ticket stock but labeled as a receipt). If your e-ticket cannot be found in the computer -- not a theoretical risk, this has happened twice to me -- that receipt is worth its weight in gold. Knowing your PNR number is not enough; finding your PNR in the res system is not enough; you won't fly without that e-ticket receipt or knowing your ticket number by heart. So my experience is that you still have a piece of paper which you must guard as if it were your ticket, it is just a 1% chance that you will need to show it at the airport instead of 100% for a normal paper ticket. When my e-ticket was not found the airline's attitude was that it was my problem and I had to prove that I really had an e-ticket in their computer; very eye-opening when it first happenend, now I am prepared and it is not a problem. BTW my e-ticket was "missing" because someone had altered the spelling of my surname, for no good reason, making the ticket "lost"; it was found only by using the ticket number which was on the receipt.
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