FlyerTalk Forums - View Single Post - What’s Marriott Customer Service team’s role?
Thread: What’s Marriott Customer Service team’s role?
View Single Post
Old Mar 11, 2019 | 1:18 pm
  #36  
itsaboutthejourney
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, AS Gold, SPG LT Titanium, Hyatt Globalist, Cava Sun member
Posts: 14,438
Originally Posted by SkiAdcock
Short of MAR screwing up on credit card (and then one can challenge it w/ CC company), or proactively putting my safety in jeopardy or trying to defraud me aka the pillow guy, I can't imagine contacting the BBB, much less contact them multiple times. That truly boggles my mind & is a

Cheers.
So you think I should have been walked and just let it go at one hotel? Do you think I should have booked an Executive Level room at The Laylow and not given that nor the amenities it supposedly come with? If Marriott customer service had quickly taken care of my issues I wouldn't have gotten the BBB involved. @:-)
itsaboutthejourney is offline  
Reply