Originally Posted by
westcanguy
I'm still confused but then again, I have already qualified for Gold until July 2020 and still haven't got luggage tags from this past year.
I haven't received my tags yet for reaching platinum, I have to wonder if we will ever see them? I still have a couple of gold tags left.
Yeah this whole "automatic" upgrade system isn't so automatic, plenty of confusion among staff, the uncertainty is not helping with customer confidence! Hopefully Westjet figures this out soon enough.