How did you file your complaint?
Originally Posted by
TravelTigster
New to FT and here to add to the frustrated travelers...both the Husband and I applied for Global Entry
Husband
Applied/Paid: 7/29
Conditional Approval: 8/3
Interview: 8/17
Final Approval: 8/17 - before we even got to the car after his interview
GE Card: 8/24
Me:
Applied/Paid: 7/29
Still waiting for conditional approval. I filed a complaint on 8/21 and received a response the same day with "Please note that processing times vary by applicant, but on average you can expect your application to be processed for Global Entry and FAST within 1-2 weeks"
I am in the same boat. I applied on 1/21/19 and I am still waiting. You mentioned you filed a complaint. How did you file the complaint? I would like to do the same thing. Thank you!