Originally Posted by
sbs2716g
the TnC did mention pooling of KF Miles is not allowed and each KF membership must be utilized by one person.
Also it did mention. That for non-flight transaction, KF miles can only be earned or converted by KF member performing the transaction with programmer partner.
I do not see how these apply to the Amex MR issue that was raised (or for my case).
Pooling of KF miles probably refers to KF miles only, Amex MR or other credit card points, are not KF miles yet, until conversion. I interpret this as after conversion, or accrual into KF account, these miles cannot be pooled.
Same for 2nd point, if spouse is the KF member and is authorized to do so with programme partner, I don't see how this clause is prohibitive.
Originally Posted by
Top of climb
I believe that SQ is auditing transfers where the information does NOT match, ie where an Amex MR account holder transfers by inputting someone else's KF account number but selecting his own name as the account holder. SQ's IT system is presumably not set up to match accounts and names at the point of transfer, instead relying on manual review and audit to pick these transfers up after the fact.
Just called Krisflyer, SIN. They claimed if the name from credit card and krisflyer account do not match, then the account will be placed under audit automatically. So for OP, we can only assumed that AMEX sends the name for the primary account holder, that caused this issue. So I believe OP should take it up with Amex as to why they send the primary account holder name instead of the authorized person name.
Will need to call my bank and see if can "send" my spouse name for the transfer, otherwise, this issue crops up again. Then I'll have to find another way to redeem ticket, since all my redemption nominees have been used up.
Edited: UOB SIN says my wife won't have her own online account as supplementary card holder, so unable to redeem the pts using her name but my points. So I guess this rules out the option.