FlyerTalk Forums - View Single Post - Questions/Discussion About Hertz Ultimate Choice Service
Old Mar 2, 2019 | 6:07 am
  #620  
lincolnjkc
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Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K 1MM; Hertz PC
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Originally Posted by narvik
Maybe specific to ORD (at their new consolidated car rental facility), but on a recent visit the UC selection was miserable and sparse consisting only of a few Malibu, and a Ram.
I had an SUV booked which was the cheapest (less than intermediate), but chose the Ram instead.
On exiting the lot, the Hertz agent asked: "Was there an issue with your car, or was your car not in the assigned lot?"

I referred to UC, and that worked, but it seemed as if it was unwelcome.
Strange experience.
Across the board UC is hit-or-miss in my experience. When it's a hit, it's a great hit (like this week's Infiniti QX60 out of EWR or the Jaguar I got out of SMF last year) and when it's a miss it's a total miss -- like the UC lot in ATL a couple months ago where everything in the lot was a grey Altima -- except for the one black Altima [and at least the one I hopped in was >30k miles]
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