Hello,
I had recently transferred points from my wife's amex account into my Krisflyer account without knowing that this isn't allowed, and although the transfer went through and I was able to book an award seat for a couple of months from now, I have received an email asking to provide my passport and a credit card statement.

Any advice on what else I should send them, and how to approach the response? I have read a couple of previous posts that dealt with this same issue, however none of them provided a follow up with the outcome.

Thank you!