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Thread: Be aware: WN has trouble applying funds (TTF) for dual or hyphenated names
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Old Feb 26, 2019 | 10:29 am
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nsx
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Originally Posted by dmbolp
Trying to book a flight using travel funds but getting an error. I can View Travel Funds and see that it's there, but when I key the same 3 fields of info on the booking screen (First Name, Last Name, Confirm #) I get the error.

And why can't we use travel funds on the app? In the 10 minutes between trying on the app (couldn't find the field) and booting up PC on a plane, I lost the last $153 ticket and now it's $174


Sorry, we found some errors...
Confirmation number and/or passenger name incorrect.
Error details
Error detail 1: NB-Ll90NS1CrBNV8m6sn1A : ee915415-d4e0-4137-af30-fadc28c63415 : 40052214602/26/2019 - 11:41:11
Were the funds from a multi-passenger reservation? If so, there are multiple funds confusingly combined under one confirmation number.
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