As for upgrades go . Never hurts to ask. I have been upgraded by asking. It really helps to know the exact name (and the rates they charge on their website for the room) of the room you want to upgrade to
Also, have been given the option to pay to upgrade to a suite for X dollars which in some cases may be worthwhile upgrade. Sadly I tried 100 dollar sandwich for a long visit which didn't really help much. I was "upgraded" but not even to a suite at PH. Consider it a lesson learned.
If you do decide to check out the Diamond lounges and are having to pay 1k rewards credits.. then try to get there between their "hot" food item times which i believe is from 4-6pm. All other times is a bare food offering. Although I do like me some chips and salsa which they have at all times everyday.
Last edited by oyouno; Feb 25, 2019 at 8:48 pm
Reason: error