FlyerTalk Forums - View Single Post - Excess baggage weights and status
View Single Post
Old Feb 25, 2019, 7:56 am
  #8  
corporate-wage-slave
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
Originally Posted by Worcester
Just spoke to the Gold line and they stated that you only get the 23kg
The Speedbird site has a copy of the Checked Baggage Policy. It says this in three separate places. Initially:
The following frequent flyer members can take the maximum weight of 32kg per bag without paying the heavy bag charge (except for hand baggage only fares). This applies to the cardholder only.
  • British Airways Executive Club Gold and Silver members
  • oneworld Emerald and Sapphire
Then in the section marked "Overweight Bag Charge" it says
The following customers are entitled to a 32kg baggage allowance per bag at no additional charge:
  • Customers travelling to and from Brazil.
  • First, Club World and Club Europe customers on all routes.
  • British Airways Executive Club Gold and Silver members.
  • AA Advantage Executive Platinum.
  • Iberia Plus Platinum
  • Qantas Platinum One and Platinum
  • Japan Airlines Diamond and JGC Premier
Items that exceed the maximum dimensions will not be accepted. Customers will be asked to re-pack into smaller bags that do not exceed the dimensions or to make arrangements for their items to be sent cargo
Then finally on the page specific for "Excess baggage", it repeats that second quote one more time, and that is after a long spiel going through all the charges for extra bags, which clearly would require payment in your particular scenario. If it was a 23kg limit then (a) they would say so and (b) they would not unnecessarily repeat a wadge of information which was irrelevant.

For the dimensions, it says
Any items larger than 190cm x 75cm x 65cm (75in x 29.5in x 25.5in) require separate shipping as cargo.
with a link to IAG cargo. We've seen recent threads where BA have turned a blind eye to skiing equipment going too far on the length side, but I doubt you can fully rely on that in all circumstances.
corporate-wage-slave is offline