Originally Posted by
hazehkg
Just had an experience from HKG to PVG via CX and baggage was delayed for 4 days due to baggage tag missing. Although I've got the baggage delivered to me now, what chances do I stand to get compensation from CX?
Did they deliver it to your hotel (that's what they usually do). In which case, what did you actually lose? Most people (see the post above yours!) would say you gained.... If you hung around the airport then you probably wasted your own time as they do normally deliver....