FlyerTalk Forums - View Single Post - AA LAX-HKG 777-300ER / 77W discussion, issues, etc.
Old Feb 23, 2019 | 5:41 pm
  #1296  
LightTraveller
 
Join Date: May 2011
Posts: 29
Originally Posted by Daniel Solis
I had the same issue and received 20k miles but $0
Got 15k and $0.

Plus, they double charged my upgrade and denied a refund request because one was a "co-pay" and one was a "reduced mileage award." Still trying to get them to explain their logic and refund.
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