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Thread: Refund cancellation amount advised verbally was incorrect
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Old Feb 19, 2019, 6:07 pm
  #3  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Won't the corporate TA have a better and easier channel? Unless the phone agent read off the wrong amount, the amount ought to be in the PNR notes read to OP and that is what BA will likely refund.
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