Originally Posted by
gmt4
Did they scan the boarding pass at the lounge desk? It should have flashed green and granted access and there would have been no question. Or did they simply see the EI leg and were flat out refusing to even scan the BP? If it was ticketed on UA stock there should have been no issues.
I think I know what the issue is now ... When she checked in they gave her one boarding pass to SEA and said they couldn't print her boarding pass for the second flight and instead gave her a receipt. So she didn't have two boarding passes. I believe that if she got her international business boarding pass it would have granted her access at SFO.