Originally Posted by
RRDD
I’ve flown 100’s of times in the last 10 years, and hardly ever used On Line Check In. Why is it a big deal if OLCI doesn’t function properly? It only takes a minute to use the airport kiosks.
It's a huge deal because it means you need to be at the airport a lot earlier to not miss check in time cutoffs. Also, for those going carry-on only, having to stand in the queue can take 30 minutes which is wasted.