On a recent UA flight.
My arriving flight from SIN-SFO was late and I had to rush to the gate to get my SFO-ONT flight.
I was the last one to board.
They insisted there was no more overhead bin space and I would have to check my Laptop bag.
When I got home and opened my bag to remove my laptop, I noticed it had been severely damaged, actually crushed on the back left side.
It is a Dell Precision Workstation....not cheap.
I have contacted United about it and they want me to take it to Ontario, CA UA baggage department for inspection.

How will they handle this?
Will they keep my laptop....in which case I have to "sanitize" it before giving it to them. It has a lot of work related software and files on it.
Will they buy me an "equivalent" replacement or replace it? Will I have to leave it with them?