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Thread: Am I supposed to receive a free night certificate? (August renewal SPG credit card)
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Old Feb 18, 2019 | 10:57 am
  #71  
DFWsakp
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Originally Posted by travelbug2225
I have 2 SPG cards (personal and business). I was supposed to received 2 hotel certificate but I only received one in my account.

My understanding is I should received 1 certificate per card but when I call, customer service told me that I only received 1 night certificate because both card in my name. Is that correct? I don't think she is correct because ALL of the questions that I asked her, she put me on hold and asked for a time to do her research.
She is wrong
HUCA
You should receive 1 per card.
I have 3 cards and I have received 3 in the past.
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