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Old Feb 17, 2019 | 9:29 am
  #6  
Alisonnoonan
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Oct 2016
Programs: Turkish Airlines (Elite +) ITA (Executive)
Posts: 79
Originally Posted by skywardhunter
Have you tried calling back for another opinion from a different agent? Or try take it up with the Twitter team to clarify the fare rules. Are you certain it is GBP100 for the 2nd stopover and not for the fare difference?
Yes I'm certain. They said there was no fare difference. They were very clear telling me repeatedly that since I took a stopover in one direction that the stopover in the other direction would classify as a second stopover.
The agent in Dubai said it counted as a second stopover at £100, the live Emirates chat page also said £100 with the same argument. They were adamant that I was misunderstanding the rules and that a stopover is only free in one direction, despite the rules saying "one stopover is free in each direction".
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