Originally Posted by
FrankMS
Did you get a call from Citi asking about unusual activity before the closure? They'll usually give you a chance to explain your MS and tone it down before a shutdown.
No call or other communication. I first learned when I had two regular charges (McDs and gas) declined, no fraud alert text. Went online, saw that accts were closed. Telephone inquiry was fruitless. Still waiting on letter, but I think all its gong to say is to submit any questions in writing. At the veryleast, I plan ot write demand letter for my cashback cash, around $150.