Originally Posted by
mdcallag
I didn't get credit for 2 recent stays. Both were prepaid, one with credit card and other with points. I didn't check-in so I don't have a receipt from the stay. ..............They asked for receipt from stay so I had to explain again that I never checked in..........I wonder if missing stays for prepaid but did not check in is a common problem with Marriott.
It is not a problem as you are not entitled to credit if you never checked in.
Marriott system functions correctly.
Last edited by TerryK; Feb 16, 2019 at 7:46 am