Originally Posted by
WaytoomuchEurope
I still think it's not that simple. I honestly don't think AC is ignoring the problem; they simply cannot be THAT obtuse. What I think is happening is a bitter argument with the seat manufacturer and trying to come to agreements of who is going to pay what for the fix.
I understand the complexities involved, and agree that they are not ignoring it.
But I think if it has actually been doing harm to their business (ie at an extreme all J wide bodied cabins are now flying empty), I am quite sure it would have been rectified by now!