While I don't necessarily agree with the rest of your logic, your first sentence rings very true.
Originally Posted by
CZAMFlyer
I would think if the airline sends any personal communications to flyers affected by the deflated seats, it wouldn't be limited to the SE/MM crowd.
It's not hard (or at least shouldn't be hard) for AC to go through a list of their J pax with Aeroplan numbers over the past year or so and reach out to them with a nice email describing the issue and what they are doing to resolve it (see @
24left post above). The fact that we own this problem instead of AC is simply maddening.
Originally Posted by
CZAMFlyer
You folks are 'easy money'; your investments & loyalty are in the bank and it's increasingly unlikely you're going to meaningfully alter your spending habits with Air Canada.
I respectfully disagree.
Case in point, I have a last minute trip next week to GIG. I went out of my way to juggle itineraries to avoid or minimize AC 777/787 metal. I was partially successful and will be flying UA on the outbound.
Sadly, the only return that really worked from a schedule/cost/punishment perspective was on AC. So I will take along my new inflatable friend just in case.
All joking aside, that's a $12K return fare. Of which AC is now only going to get 50% instead of 100%. In my mind, they are lucky to get even that much out of me / my employer.
So for me, your statement needs a little correcting:
Originally Posted by
CZAMFlyer
You folks are used to be 'easy money'; your investments & loyalty are were in the bank and it's increasingly unlikely likely you're going to meaningfully alter your spending habits with Air Canada.
And I'm sure I'm not the only one.