Originally Posted by
C17PSGR
I know some FTer's have mentioned this SPG priority list but I have asked at several different legacy SPG properties. None were familiar with such a list so I'm skeptical it has been in use for quite a while. With the exception of a recent stay (W Union Square) where I have stayed three times in 2019, I have never been pre-upgraded to a suite at a legacy SPG property and it has always been a search on what's available at check-in and, in many cases a refusal to upgrade to vacant suites (most recently at the SLS BH where they wanted a $200 upcharge to a one bedroom suite).
Agreed and I think this is fair. For example, I know a couple of Marriott's that upgrade "regulars" to suites even though they aren't platinum or above. I don't have any issue of that ... my concern is properties that want upcharges or prefer to leave the suite vacant rather than give it to their best customers under the T&C of the program.
Over the last decade or so, I've been preupraded to suites at Starwood hotels (mostly as a Plat50) many times. I can only recall one time that the preupgraded suite was withdrawn and I was given only some sort of deluxe room (IIRC one category above the standard room I booked) at check in. (It was the Scottsdale W for one night.)