Originally Posted by
MSPeconomist
The list was sent daily with the idea that hotels would use it to reassign rooms.
I have no idea how it was sent, perhaps by telegram or carrier pigeon after the Starriott merger started.
I know some FTer's have mentioned this SPG priority list but I have asked at several different legacy SPG properties. None were familiar with such a list so I'm skeptical it has been in use for quite a while. With the exception of a recent stay (W Union Square) where I have stayed three times in 2019, I have never been pre-upgraded to a suite at a legacy SPG property and it has always been a search on what's available at check-in and, in many cases a refusal to upgrade to vacant suites (most recently at the SLS BH where they wanted a $200 upcharge to a one bedroom suite).
Originally Posted by
Beltway2A
However, the number of stays at the property in question is also a factor. That number may not correspond directly to one's level of status.
Agreed and I think this is fair. For example, I know a couple of Marriott's that upgrade "regulars" to suites even though they aren't platinum or above. I don't have any issue of that ... my concern is properties that want upcharges or prefer to leave the suite vacant rather than give it to their best customers under the T&C of the program.