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Old Feb 14, 2019, 5:42 pm
  #43  
Im a new user
 
Join Date: May 2017
Posts: 2,016
Originally Posted by loimu
I checked the points earning question with the Finnair Holidays customer service last year. According to them the points accrual will be based on the fare class letter (which also will be visible at some point when making a booking) and not on the Basic/Value etc. scale. Of course there's still the possibility that the agent was wrong but he definitely seemed to understand my question and sounded like he knew what he was talking about and not guessing.
I found this thread: New Finnair Holidays -more tier points available

One person was told that it books as Value while someone else claims that the fare class letter decides. I take it that customer service doesn't know the rules for these tickets and just makes things up.

Someone apparently got Value earnings for a booking: https://www.flyertalk.com/forum/30080657-post16.html
Im a new user is offline