40 nights just disappeared in Nov previous yr from my annual MR

Mailed my ambassador and she forwarded it to IT, I followed up with her more than once on the issue, and every time got the response that there still hasn’t been a response to it, my previous ambassador left SPG the first week of August and my current one couldn’t be less personal

any advice ? For how long can I keep requesting missing nights ?

I was at appr 164 nights pre report and checked in at 120 in

Interestingly though my pts remained the same

Its about getting the lt status for me in this case