Originally Posted by
tuphat
Datapoint and inquiry: Out of the blue, my Citi Double Cash and TY Preferred cards were closed by the issuer. Have had each for 10+ years. Relatively light MS usage of DC card up until several months ago. FICO score +790. Telephone CSR couldn't provide any additional information (other than saying that it looked "strange"), letter to be received by mail apparently only says to direct written question to "ERU" at Sioux Falls POB.
Any ideas?
What does that mean? You have done light MS until a few months ago then up the ante? Or you stopped a few months ago? Totally unclear and can be a very important factor.
If your spend spiked up it can very well be the reason to lead to human review and then the human saw where you used your cards ... the rest is history.
Hope you get a reprieve. Else there are legal helps if it is Citi closures. Search here or google you will find the info in case you need it.