FlyerTalk Forums - View Single Post - Southwest (WN / SWA) Duplicitous or Innocent on Travel Funds?
Old Feb 11, 2019, 10:30 pm
  #10  
mile ho
 
Join Date: May 2007
Location: DFW
Programs: WN A+, AA, HYATT DIAMOND, SPG
Posts: 1,125
I disagree. They are allowing us to cancel flights almost up until take-off.

I don't blame them one bit for not making it super easy to use those funds. And yes, I keep excellent track of mine and none ever go to waste.

I believe WN allows us to re-use funds because of the breakage associated with the TTFs; with people who don't keep good track of said funds. So I'm not in favor of tracking made easy. Breakage keeps this profitable.

Keep your records, people!
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