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Thread: Award Reservation Requiring Credit Card Prepayment??
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Old Feb 8, 2019 | 11:53 am
  #15  
controller1
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Originally Posted by Starwood Lurker
Thanks. I hope you can understand that things work a bit differently these days. We done what we can. But, if you do not want to be contacted by the property, then no case will be opened.

Best regards,

William R. Sanders
Social Media Specialist
Marriott International

[email protected]
OK. It would appear if no case is opened, the obvious error (credit card prepayment for an award booking that is non-cancellable) will continue. Will it not? That doesn't make good business sense. What am I missing?
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