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Old Feb 6, 2019 | 12:59 pm
  #9  
traveler18
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Join Date: Sep 2005
Programs: CX Gold (lost Diamond after 15 years), AA Gold, Bonvoy Platinum
Posts: 617
Originally Posted by ernestnywang
You should be able to get AM if booked in L class or above on the LX flight. See "Important notes" under https://www.asiamiles.com/en/earn-mi...onal-air-lines
I tried and tried - I flew business class on "D" Their reason was that according to them the metal used on that date was SWISS Global even though it was marketed as Swiss International
I had actually tried to buy the CX codeshare and the CX sales office quoted on the CX codeshare - but when they reissued the ticket they issued the Swiss International - Like you could possibly know the metal that day would be Swiss Global (not that you could tell inflight either)

More than 5 emails - they just refused both MarcoPolo points (requested based on the quote of a CX codeshare) and the Asia Miles because of the metal being

Their last response

Our airline partners have different terms and conditions to determine
which of their flights are eligible for the accrual of Asia Miles. For
Swiss International Air Lines (SWISS), Asia Miles can be earned in
eligible classes on routes between Zurich and Berlin, Brussels,
Florence, Geneva, Hamburg, Stuttgart, Venice on flight marketed and
operated by SWISS.

Having checked, the flight was marketed by Swiss International Air Lines but operated by Swiss Global
Airlines, it was not eligible for the accrual of Asia Miles.
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