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Thread: How to identify each redeem points transaction?
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Old Feb 5, 2019 | 8:26 pm
  #5  
pentiumvi
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Join Date: Mar 2015
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Originally Posted by ecgz88

I called Marriott CSR they said I booked in Nov 1st, however points not deduct from my account (they said I select deduct later option?) I don't remember doing this but I don't have the reservation email so now I have no way to dispute all these. Any suggestions?
Originally Posted by ecgz88
I just use my account without enough points book a hotel for 2 nights 60K each, no confirmation email at all!
I don't get confirmation emails if I use the points advance feature. I assume that's a "feature".
Once I get enough points and have the points deducted, that's when I receive the confirmation email.

So, since you don't have a reservation email, could it be you did in fact book it as a points advance booking?
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