Originally Posted by
bgriff
Email the Lurkers --
[email protected] . They were able to help me in a similar situation. (Which literally no one else at Marriott was willing/able to help with, but at least we still have them for now anyway...)
Got my Ambassador's Assistant (me) to call SPG. Points/stay have now posted.
My point was that I always thought it was the hotels that were at fault when points don't post, but seems we should be pointing the finger directly at Marriott's stellar IT.