In a limbo
I had a return flight NRT-CPH-AMS with SAS. However, my booking was changed at some point and the flight AMS-CPH departed while I was still on the flight from Tokyo.
When I arrived to CPH, SAS changed my booking and rerouted me to AMS with KLM. They didn't understand why I had a flight that actually didn't exist anyway.
My problem is nobody wants to honour those miles. SAS answered they can't give me the miles because I flew with KLM, and KLM says they can't give me the miles because that flight was originally booked with SAS.
So, I'm in a limbo.
Any suggestion of who/ how contact to get a solution?
Thank you