Originally Posted by
UnitedConnection
Does anyone have experience using an Explorist club upgrade cert here? I'm mostly interested in what Club room I should expect the cert to book me into. If I book a standard (non-club) harbor view room, will the cert get me a harbor view club room? Or will I receive the lowest category club room regardless of what level room I originally book?
The club access awards don't include a room upgrade. They only give you lounge access.
Whether the hotel might independently upgrade you to a better room is a different question. I could see this as a property that might do it.