Originally Posted by
blum81
Just called and same thing as you, they didn't allow me to upgrade to Z fare since it has to be a newly purchased fare. Only option is to cancel my V fare and purchase a new Z.
Does anyone know if I can do an upgrade at the counter and if so what fare class would I be getting at KUL check in?
Upgrades at counter will mostly likely be in I class.Few options in your case:
1. Reissue the ticket to D class as upsell won't incur reissue fee
2. Reissue the ticket to a higher econ fare class but will incur RM200 change fee and fare difference
3. Depending on when you are flying. Keep monitoring for Z fares as "some" but not all Z could be "upgradeable" without a fresh booking.
4. Make the ticket into an Open ticket or get full refund - use it for some other route within the same region or keep for future. Valid for one year just pay reissue fee and fare differences
4.1 buy a new Z fare ticket outright