Originally Posted by
ryman554
I wonder if they are tired of all the folks calling in to jump the wait-list queue at T-24 and this is the solution.
If that was the goal, they would just remove PZ from the display.
Queue jumping would be a miniscule proportion of daily calls. I would imagine that 99.9%+ of UA flyers have no idea what PZ even is. (Which is likely why this is such a low priority for them to fix.)