Originally Posted by
arcticflier
Again, the problem is the agreement that PP members have with the card issuer. PP members have no agreement with the individual airlines. It was pretty obvious from the start that PP was going to have these very issues.
Actually, I blame PP and Alaska. They're the parties that contractually agreed to give access to the lounges to PP members. It's PP's fault that they don't manage expectations better, but it's also AS's fault that they agreed to provide access but then take advantage of what is undoubtedly a provision in the agreement that allows them to exclude PP members so frequently. It makes both of them look bad to customers. Amex also is hurt by this, because I attribute zero value to the PP "benefit" when I decide whether or not to renew my card each year.