Originally Posted by
kq747
I have no expectation that they would take responsibility for missed connection on separate tickets but it just seems silly that they would refuse to online transfer bags between their own flights. If the pax misses their onward flight they could just offload the bag as with a pax on a single ticket.
Why - it is part of the process of incentivising people to buy a single ticket.
Why would you allow the customer to benefit from a cheaper product (separate tickets) whilst benefiting from the convenience of a more expensive product (single ticket).