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Thread: Claim for damaged baggage
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Old Jan 31, 2019, 6:07 am
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Keyser
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Originally Posted by pilotax
The person at baggage claim counter in LHR told me they don't open any claim on behalf of 9W unless the baggage is literally split into two differant parts. This due to the high rate of damaged baggage and low rate of 9W refund. They told me to keep photos and act directly with them.
so did you file the claim with them in lhr????
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