FlyerTalk Forums - View Single Post - Delta In-Flight Meal/Food Service: The Definitive Thread — 2018/2019 Edition
Old Jan 30, 2019, 1:47 pm
  #2271  
FF524
 
Join Date: Jan 2002
Location: USA
Posts: 222
so we are all on the same page, there are plenty of meals to go around. Returns us to the actual point - customer focus 101:
A: Acknowledging you were sleeping
B: Is there anything I can get you?
C: no fuss / no muss

Yes, one could ask. But that defeats the point of customer service and also deflects the accountability to the customer “well you never asked, I just assumed you weren’t hungry”. That’s not cool either.

If you responsible for the FC cabin, know your customers and keep an eye on them.
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