Maybe maintain a list of agents to HUGCA without wasting much of anyone’s time.

Fair, but I feel like by this point you’ve called the priority line, painfully heard your Aerotude number read back, digit-by-painful-digit, and possibly given them a file locator, so...

Now that that the AC:AP deal is going through, perhaps it would be a good time for me to lodge a complaint about the time I was belittled and constantly interrupted by an AP manager, before I hung up. If they id’d me, I’m confident those notes are less than ideal. I don’t recall if I keyed in my number. I don’t want anything out of it, other than continuance of my positive AC file.