Originally Posted by
serfty
Welcome to FlyerTalk
For us to assist better, some more information would be useful.
Where were you told you could not go to the Cathay lounge? Check-in? At the lounge itself?
What airline are you one world Emerald with?
Thanks for the message.
This was the agent working behind the desk when i was at the Cathay lounge itself. No indication or communication had been sent before. I earned my OWE through American. Usually credit to BA so I didn't have BAEC status.