Originally Posted by
tcdtcd
Had the same issue late last night. Outbound TATL tomorrow is fine, return Friday “seatmap not available”. Called GS line - they couldn’t access either. Agent speculated the aircraft was changing from non Polaris 777-200 to Polaris, which does happen often on this flight (ORD-FRA-ORD). Still shows error message today.
One of my flights has the same issue, but only on the 777-200 segment. But this is for next June, so I think maybe they're updating the seat maps for that aircraft in general. I can see all of the other seat maps.