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Thread: Name error when migrating from GOES to new Trusted Traveler Program
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Old Jan 22, 2019, 1:56 pm
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TWA884
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
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Posts: 20,625
Originally Posted by Me_Andrea
I obviously can't get through to anyone due to the lapse in Federal funding but I'm wondering if anyone else has encountered this error when trying to migrate to the new system? Were you able to get in? How?
Welcome to FlyerTalk @Me_Andrea!

Yes, members have reported similar errors in the TTP - New Trusted Traveler Programs Website - Replaced GOES Effective Oct 1, 2017 thread.

You must enter the name exactly as you did on your original Trusted Traveler application which should be as it appears on your passport, including the middle name if you have one.
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