Every time I call United (1K line last year, GS line this year), I get asked to take this survey before I can speak with someone. I finally took the survey in hopes it would make them stop asking me... to no avail. Does anyone have a similar experience? Any tips on how to make them not ask me to take the survey every time I call? I hate that I have to hit a button to talk to someone because of this each and every time (<— yep, I’m crazy / OCD, confession).