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Old Jan 21, 2019 | 11:04 am
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MSPeconomist
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Originally Posted by njcommodore
I agree with the others that calling the hotel is the best bet and they will probably be fine with it. The only thing I would add is when you call the hotel you will need to ask for the front desk or reservations manager. Be careful because once you say "reservations" they will want to get you off the phone and dump you into central reservations.
Unfortunately, if someone doesn't answer in the hotel when you ask for in house reservations, the call tends to forward to the central reservations line for kettles, so you'll be on hold for hours (and not on a toll free number, if that matters to you) and then (if lucky) some incompetent agent will answer.

A better strategy would be to ask for a front desk supervisor/manager or the property's rooms manager. Saying the word reservations tends to lead to bad outcomes when you call the hotel.
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