Originally Posted by
yule_boy
I submitted 2 LNF claims about 4 hours ago and have yet to receive a confirmation email. Is anyone else having the same issue?
Originally Posted by
funkbandit
Yes; I had the same issue. Re-submitted until I had a confirmation email. However, the confirmation email did not have a case number as they used to in the past...
The 2 claims I submitted apparently went through and I got one approval and one partial approval. (I forgot about Marriott's rule to check each nights price separately. I miss SPG where they would just check the avg. price per night.)
But it's a bit unnerving not getting the confirmation email since these claims can be time sensitive as we all know. Submitted a claim today and got the confirmation right away so hopefully they've fixed the problem.