Originally Posted by
Horace
You're suggesting that Marriott should totally ignore its Loyalty Program Terms & Conditions?
Nope I said Marriott can totally ignore the complaint of the OP because I do not believe the intention was strictly about the terms and conditions but actually selectively applying the terms and conditions when it is in OP's favor. Had the Canadian dollar is stronger than the US dollar like in periods in 2010 and 2007, I do not believe the OP will be referring to the terms and conditions saying he was overpaid at $CAD 10 and should have received $CAD 8.5 because the Canadian dollar was stronger.
I will stand corrected if OP clarifies that he would have protested in equal vigor and returned the excess to the hotel had the Canadian dollar been stronger than US dollar and he was given more than $US 10 equivalent.