Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Marriott | Marriott Bonvoy
Reload this Page >

Canadian Courtyards give $10 CAD not USD in F&B credit as Platinum Welcome Amenity

Canadian Courtyards give $10 CAD not USD in F&B credit as Platinum Welcome Amenity

Old Jan 18, 19, 10:08 am
  #1  
Suspended
Original Poster
 
Join Date: Feb 2017
Posts: 56
Canadian Courtyards give $10 CAD not USD in F&B credit as Platinum Welcome Amenity

Beware if you stay at a Canadian Courtyard or other Marriott property in Canada that gives $10 F&B credits in lieu of free breakfast to Platinum Elites. You will be probably lowballed and given credits worth $10 CAD instead of the $10 USD mandated by the Marriott Rewards rules, which represents a difference in value of 30% if fair exchange rates were to be applied.

I had to argue for it to be $10 USD at the check-in desk and when redeeming the vouchers at the restaurants and they ended up counting them in USD but at the hotel's cash exchange rate of 1.15 CAD per 1 USD. So I got $11.50 CAD out of each voucher.





Last edited by CardMaster; Jan 20, 19 at 5:27 pm
CardMaster is offline  
Old Jan 18, 19, 12:48 pm
  #2  
 
Join Date: Feb 2013
Location: DCA
Posts: 7,000
Well, maybe the exchange rate isn't great, but from reading the thread title it looks like it was enough to still get you at least a couple of drinks...
Kacee and YouGeeElWhy like this.
arlflyer is offline  
Old Jan 18, 19, 1:47 pm
  #3  
Suspended
Original Poster
 
Join Date: Feb 2017
Posts: 56
Originally Posted by arlflyer View Post
Well, maybe the exchange rate isn't great, but from reading the thread title it looks like it was enough to still get you at least a couple of drinks...
please excuse the cellphone typos!
arlflyer likes this.
CardMaster is offline  
Old Jan 18, 19, 2:01 pm
  #4  
 
Join Date: Dec 2013
Location: 32.7758 N, 96.7967 W
Programs: AA EXP,SPG 75
Posts: 317
I look forward to getting 10 INR in India. 1 Idli will be a treat.
fotographer likes this.
YouGeeElWhy is offline  
Old Jan 18, 19, 2:54 pm
  #5  
 
Join Date: Sep 2006
Location: DEN
Programs: MR PP, UA Silver, SW A-List, HH Diamond
Posts: 336
So does this also mean we would only get 7.80 GPB or 8.80 EUR if staying today in Europe?
goldenbear is offline  
Old Jan 18, 19, 2:56 pm
  #6  
 
Join Date: Aug 2012
Location: KHOU + KSFO
Programs: AA EXP | Marriott Bonvoy Ambassador | Hyatt Globalist
Posts: 6,294
Originally Posted by YouGeeElWhy View Post
I look forward to getting 10 INR in India. 1 Idli will be a treat.
Good luck finding an Idli for 10 rupees.
Beltway2A likes this.
Antarius is online now  
Old Jan 18, 19, 3:54 pm
  #7  
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, BA Silver, UA Silver, Marriott Titanium, Hilton Diamond
Posts: 1,659
Originally Posted by goldenbear View Post
So does this also mean we would only get 7.80 GPB or 8.80 EUR if staying today in Europe?
Yes, which was discussed in the breakfast thread since it's not even remotely enough to cover that.
nexusCFX is offline  
Old Jan 18, 19, 6:21 pm
  #8  
 
Join Date: Dec 2018
Location: Bounding Around The Good 'Ole USA In My Chevrolet
Programs: UA Gold
Posts: 263
This is complete and total DYKIAM behavior on the part of the OP.
nancypants likes this.
hotelboy is offline  
Old Jan 18, 19, 7:16 pm
  #9  
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 25,978
yeah, not acceptable. Marriott can't say it is $10 and thus < 10 EUR and < 10 GBP but only 10 CAD ... that's not fair. Can't have it both ways.
cfischer is offline  
Old Jan 18, 19, 10:42 pm
  #10  
SPG Contributor Badge
 
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 975
The only legal tender currency for transactions in Canada is the Canadian dollar. The hotel cannot give you $US 10 because US dollars are not a currency allowed to do business in Canada.

A modified request maybe why not give an equivalent of $US 10 in Canadian currency for the Food and Beverage Amenity. The answer would be because the currency goes up and down all the time. Right now it is about $US 10 = $CAD 13. In periods of 2007, $USD 10 = $CAD 10. In periods of 2010, $USD 10 = $CAD 8.5. The OP is disingenuous and secretly wanted to say "if the US dollar is weaker than Canadian dollar, give me $10 Canadian. If the Canadian dollar is weaker than US dollar, give me the $US 10 in Canadian equivalent!"

Marriott should totally ignore the complaint of the OP.

As far as I know, in Washington State, a bottle of 500ml pop is about $USD 1.75 - $2 pre-tax at a convenient store. In BC Canada, a 500ml pop is also about $CAD 1.75 - 2.00. Because the purchase power of the $10 is quite on par with each other, there is no need make adjustments.
nancypants likes this.
yeunganson is offline  
Old Jan 18, 19, 10:53 pm
  #11  
A FlyerTalk Posting Legend
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.021MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite*; WoH Dis
Posts: 49,992
Originally Posted by yeunganson View Post
In periods of 2010, $USD 10 = $CAD 8.5.
Sorry, never happened. The most favorable exchange rate since 1953 was around $0.91 in late 2007.
nexusCFX likes this.

Last edited by mahasamatman; Jan 18, 19 at 10:58 pm
mahasamatman is offline  
Old Jan 18, 19, 11:00 pm
  #12  
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, BA Silver, UA Silver, Marriott Titanium, Hilton Diamond
Posts: 1,659
Originally Posted by yeunganson View Post
The only legal tender currency for transactions in Canada is the Canadian dollar. The hotel cannot give you $US 10 because US dollars are not a currency allowed to do business in Canada.
There are Tim Hortons and Wendys locations that publish their exchange rate for US dollars on the menu. The hotel can simply apply 10 USD credits against whatever is being purchased, processed at the prevailing exchange rate. That's how paying with a Marriott gift card, available only in USD, works in countries that do not use USD including Canada.
KRSW and MasterGeek like this.
nexusCFX is offline  
Old Jan 18, 19, 11:32 pm
  #13  
 
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 1,821
Originally Posted by nexusCFX View Post
Yes, which was discussed in the breakfast thread since it's not even remotely enough to cover that.
It's not a breakfast benefit. It's a Platinum Welcome Gift choice: a daily $10 USD F&B credit for the Platinum Elite (or higher) member, and a second daily $10 USD F&B credit for a second guest in the same room. It can applied toward breakfast, but it's not promoted as a Platinum Elite breakfast or anything along those lines.

Originally Posted by yeunganson View Post
The only legal tender currency for transactions in Canada is the Canadian dollar. The hotel cannot give you $US 10 because US dollars are not a currency allowed to do business in Canada.
Marriott has more than 6,700 properties spanning 129 countries and territories. That means a lot of different currencies.

Marriott, which is based in the United States, pegs its point earning, F&B credits, penalties, and other terms & conditions involving money to the U.S. Dollar -- or the equivalent in local currency.

It's not about the cost of a 500 ml bottle of pop. It's not about buying power at all. Even within the United States, $10 USD buys more in Dubuque than in New York City. It's about the dollar amount or the local equivalent.

For currencies used by Courtyard, AC Hotels, and MOXY properties worldwide, I would hope that Marriott calculates the equivalent of $10 USD in local currency, based on exchange rates, and that all hotels using that currency are consistant. It would be guest-friendly to round up to a "round number," as perceived for each local currency, which would also mean not having to add a "local penny" one day and subtract it the next, as exchange rates fluctuate.

Originally Posted by yeunganson View Post
Marriott should totally ignore the complaint of the OP.
You're suggesting that Marriott should totally ignore its Loyalty Program Terms & Conditions?
Horace is offline  
Old Jan 19, 19, 1:05 am
  #14  
SPG Contributor Badge
 
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 975
Originally Posted by nexusCFX View Post
There are Tim Hortons and Wendys locations that publish their exchange rate for US dollars on the menu. The hotel can simply apply 10 USD credits against whatever is being purchased, processed at the prevailing exchange rate. That's how paying with a Marriott gift card, available only in USD, works in countries that do not use USD including Canada.
I think this is misleading implying Canadian store processing goods in US dollars. It is very clear in Canadian law, you can only use Canadian dollars to pay for goods in Canada. The situation you are talking about is the purchase is in Canadian dollars. The store first give a value added service by doing a currency exchange for you from US dollars to Canadian dollars. Then the main transaction of applying the now converted Canadian dollars to buy the Canadian Tim Horton coffee/donuts. Then the cashier returns Canadian dollars to you and not US dollars.

As for foreign credit cards, the store always receive Canadian dollars. The credit card company does the foreign conversion and the currency spread (ie the fee you pay for the conversion) and bill the purchaser of their home currency.
yeunganson is offline  
Old Jan 19, 19, 1:06 am
  #15  
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, BA Silver, UA Silver, Marriott Titanium, Hilton Diamond
Posts: 1,659
Originally Posted by yeunganson View Post
I think this is misleading implying Canadian store processing goods in US dollars. It is very clear in Canadian law, you can only use Canadian dollars to pay for goods in Canada. The situation you are talking about is the purchase is in Canadian dollars. The store first give a value added service by doing a currency exchange for you from US dollars to Canadian dollars. Then the main transaction of applying the now converted Canadian dollars to buy the Canadian Tim Horton coffee/donuts. Then the cashier returns Canadian dollars to you and not US dollars.
Congrats, you just described how the vouchers could work with a value of 10 USD.
KRSW and jerry305 like this.
nexusCFX is offline  

Thread Tools
Search this Thread
Search Engine: