FlyerTalk Forums - View Single Post - Big change on Upgrade policy Ex-AMS ( maybe more EU)
Old Jan 18, 2019, 2:11 pm
  #59  
jdrtravel
 
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Originally Posted by Grouchy
For flights departing from AMS you check in with KLM, even with a 006 issued ticket and a Delta marketed and operated flight. There is no day of departure cash upgrade program that is selectively offered during online check in, there is no waitlist and they don't fully manage the process as only KLM can clear that DM's GUC. A DL agent can't..

If Delta wants to optimalize both DM satisfaction and extra income or mileage burn they best cut KLM out of this process.
You don't do online check-in with KL for DL flights, and DL has been known to offer selective cash upgrades during OLCI.
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